MLB Kills DRM Support, Screws Fans
Blogger (and Red Sox fan, w00t) Redsock spent $280 on videos of past games he downloaded from Major League Basball's website. The videos were "protected" by Digital Rights Management software that checks with MLB's website to make sure you'd paid for the video.
Unfortunately, MLB no longer supports that DRM software (called DDS) and now all those old videos that fans bought are unwatchable.
From Joy of Sox:
Background: Beginning in 2003, MLB offered fans the chance to download full games to their computer at $3.95 each. When you attempted to open the media file -- either on your hard drive or after it was burned to a CD -- it connected with a MLB.com webpage to obtain a license. Once the license had been verified, the game would play.
[...]
At some point during 2006, MLB deleted that essential webpage. Since then, none of the videos that fans purchased will play.
MLB has refused to give refunds to the fans they screwed. They have the fans' money, and the fans have useless, unwatchable videos, and MLB is fine with that.